Expert advice

What is your body language saying to patients? Tips for improving communication

How small adjustments to your body language can help build the therapeutic relationship

How you can improve the care of care home residents living with diabetes

A short guide to the latest national recommendations for diabetes management in care homes

Tax refunds: how to make sure you are getting what you are owed

You may be able to claim hundreds of pounds in backdated tax relief for work-related costs

How words can hurt: tips on avoiding language that stigmatises patients and diseases

Certain terms have the power to belittle or frighten patients, and even affect outcomes

What you need to know about DNACPR and people with learning disabilities

The facts and rules about this recommendation play a critical role for everyone concerned

Survival guide to working in the hot weather: how to stay cool on shift

Nursing work can be extra-punishing in the heat, but some simple actions can help

What to do if you are not getting the training you need

Your options if you lack study time or clinical supervision for professional development

How to deliver the best mouth care for patients at the end of life

Tips on mouth problems and treatments, from the authors of an RCN best practice guide

Strike ballot: what are the next steps, and is fair pay still possible?

With further industrial action off the table in England, we consider the implications

Cellulitis: symptoms, causes and detection in all skin tones

Find out how to prevent, identify and treat cellulitis to avoid severe complications

Active listening: what is it and how can I use it effectively?

Tips on honing your communication skills to improve outcomes

Find the right words: how to support colleagues’ English language competence

Verbal and written skills are safety-critical, so staff from overseas may need support

How to give the best continence care when a person is at the end of life

Advice on promoting patients’ dignity while managing their continence needs

Do I have the right to refuse to care for a patient without risking my NMC registration?

Here’s what you need to know about when refusal to treat can and cannot be justified

Is ‘nurse’ title finally about to be protected in law?

A review may lead to regulation of the title, a move seen as important for patient safety

Sickness absence and how your employer keeps tabs on your attendance

Can HR monitoring tool spot the difference between a duvet day and genuine incapacity?

How to cope with hay fever symptoms when you’re at work

Symptoms can be debilitating so it’s best to be prepared for pollen season

Male urinary incontinence: why it happens and how to help patients overcome stigma

Many men will experience it at some point. Find out about the impact and options for support

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